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Oracle Service Cloud (RightNow) - Learning Path

Engage Customers, Empower Employees, Adapt Quickly. Oracle Service Cloud makes it possible for you to better understand your customers and quickly deliver the right answers at the right time through preferred service channels and devices

The Oracle Service Cloud learning paths provide the training your team needs to effectively administer and configure the application to meet your business needs.

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Path Detail

Oracle Service Cloud (RightNow) Administrator

Oracle Service Cloud (RightNow) Administration


This Oracle Service Cloud Administration training is ideal for administrators. Learn to perform common tasks involved in an initial setup as well as tasks to maintain your system.

This course is relevant for any customers using Oracle Service Cloud 15.2

This course is appropriate for Oracle Cloud deployments.


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Oracle Service Cloud (RightNow) Analytics


This Oracle Service Cloud Analytics training is ideal for those who create and edit reports. Learn to extract, read and prepare analytics data using the Oracle Service Cloud reporting tools.

This course is appropriate for Oracle Cloud deployments.


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