Engage Customers, Empower Employees, Adapt Quickly. Oracle Service Cloud makes it possible for you to better understand your customers and quickly deliver the right answers at the right time through preferred service channels and devices
The Oracle Service Cloud learning paths provide the training your team needs to effectively administer and configure the application to meet your business needs.
This Oracle Service Cloud Administration training is ideal for administrators. Learn to perform common tasks involved in an initial setup as well as tasks to maintain your Oracle Service Cloud 15.2 system.
This Oracle Service Cloud Analytics training is ideal for those who create and edit reports. Learn to extract, read and prepare analytics data using the Oracle Service Cloud reporting tools.
This course is appropriate for Oracle Cloud deployments.