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Siebel Customer Relationship Management - Learning Path

All Siebel applications share a common application architecture regardless of the software components you are implementing. The Siebel Foundation Learning Paths are designed provide you with the technical details of all the technology that is consistent across Siebel applications, enabling you to form a foundation of Siebel expertise that can be applied to any Siebel application you implement.

Path Detail

Siebel Fundamentals Rel 15.5

Siebel Fundamentals class covers important Siebel application functionality. After students become familiar with navigating and working with data in the Siebel user interface, they learn about the business logic and key business entities at the heart of Siebel CRM applications. Students explore the defining features of Siebel applications, such as Siebel Sales and Siebel Call Center. Students explore capabilities such as iHelp, Inbox, reports, Audit Trail, Search, and administration. The course concludes with an overview of implementing a Siebel application, including a discussion of recommended implementation practices. The course is appropriate for customers on Siebel 15.x and Siebel 8.x. Hands-on activities are performed using Open UI.

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Siebel Technical Foundations 15.5

This Siebel Technical Foundations training is appropriate for Siebel 15.x and 8.x customers. Develop a technical foundation for understanding Siebel applications, including navigation, querying, architecture, data model, object types and more. Hands-on labs are performed using Open UI.

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Siebel Tools Rel 15.5

The Siebel Tools training teaches you how to use Siebel Tools to configure Siebel applications to meet your company’s business requirements. Expert Oracle University instructors will teach you how to customize objects in the User Interface layer, the business layer and the data layer. The course is applicable to 15.x and 8.x customers. Practices use Open UI.
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Siebel Business Automation 15.5

This Siebel Business Automation course provides in-depth training in the most important automation technologies in Siebel applications, and emphasizes core technologies, such as Siebel business services, Siebel Workflow, Siebel Task UI, and Siebel Assignment Manager. It is appropriate for Siebel 15.x and 8.x customers. Practices are performed using Open UI.

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Siebel Integration Rel 15.5

The Siebel Integration training teaches you a variety of strategies to integrate Siebel applications with other applications. You'll learn about Siebel Enterprise Application Integration (EAI) technologies that support a variety of integration approaches (data exchange using integration workflows, web services, and data federation).

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Siebel Enterprise Integration Manager Rel 15.5

This course teaches students to use Enterprise Integration Manager (EIM) imports, exports, and deletes to move data into and out of the Siebel database.
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Siebel Scripting Rel 15.5

This Siebel Scripting Rel 15.5 training is designed for Siebel developers who need to implement server side scripts in Siebel CRM. Explore the eScript language, as well as alternatives to writing code.
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