100% Student Satisfaction
Oracle's 100% Student Satisfaction program applies to those publicly scheduled and publicly available Oracle University Instructor Led Training classes that are identified as part of the 100% Student Satisfaction program on the website at the time the class is purchased. Oracle will permit unsatisfied students to retake the class, subject to terms and conditions. Customers are not entitled to a refund. For more information and additional terms, conditions and restrictions that apply, click here
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Purchasing Oracle University Self-Study TrainingSelf-Study Course
.-Self-Study CD-ROMs are licensed on a named user basis. A "named user" is an individual authorized by you to use the products which are installed on a single server, regardless of whether the individual is actively using the product at any given time, and is not transferable. You must order an individual copy of each Self-Study CD-ROM for every individual who will use the training.
.-Applicable sales tax will be added to the purchase price of all Self-Study CD-ROM products.
.-Self-Study CD ROM will be made available to you for electronic download at the electronic delivery web site located at the URL you will be provided with in your order confirmation. Self -Study CD-ROM products are non-refundable and may not be returned once received.
.-If you want a physical copy of the Self-Study CD-ROM, please contact your Oracle University Sales Representative.
LIVE VIRTUAL CLASS (LVC) ACCESS POLICY.-You are prohibited from allowing unregistered individuals to view your LVC event.
.-You may not make unauthorized recordings, copies, or transmissions of LVC event content.
.-You must view the LVC event from the country that you listed in your LVC registration.