Oracle Certification Exam Results Now Available Only From CertView
On November 15, 2012, Oracle's candidate certification portal, CertView, will give you access to your exam results. Upon completing an exam, you will be directed to log into CertView to view and print your exam results. Exam results are not available from the test center at the time of testing. CertView has been enhanced so you can access all certification and exam history in one place. These enhancements provide on demand access to Oracle Certification Logos, as well as requests from third parties for Oracle authorized verification of Certification(s). CertView is now the single source of truth for all candidate certification records. This allows for tighter integration when you interact with Oracle.
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If you’ve never logged into CertView, you must authenticate your CertView account BEFORE taking your next exam. This will ensure timely access to exam results.
To access CertView, you must have a Pearson VUE web account and an Oracle Web Account. If you have previously authenticated your CertView account, you can log in and access the CertView homepage here.
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1. I cannot access my exam results when I click on See My New Exam Results Now. How can I get my exam results?
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If there is a technical issue that affects the function of the See My New Exam Results Now link, you can access your exam results by signing in to certview.oracle.com, and clicking on the Certification Status and then on Exam History. Results will be available here by 24 hours after you have taken the exam.
2. I keep getting an error message when I try to authenticate my CertView account. What do I do now?
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There could be a couple of reasons that you cannot authenticate your CertView account: - If less than one hour has passed since you created your new Pearson VUE web account, please allow at least one hour for the data refresh to complete before you try to authenticate your CertView account.
- If you have not entered your information exactly as it is in your Pearson VUE profile, you will receive a failed attempt notification. After you have 3 failed attempts to authorize your account, it will need to be processed manually by our services team. Within 3 business days, you will receive an email with confirmation of your authorization.
3. Why aren't my CertView login details working?
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- You will login to CertView using your OracleWeb Account. Your Oracle Web Account login details are typically your email address and a password of your choosing. Your login details may not be working for a variety of reasons:
- You may have forgotten your password
- You may have created a new Oracle Web Account using a new username
- Or there may be another reason your details are not working. If you are having difficulty with logging in to CertView:
- Forgotten Password
- On the Oracle Web Account login page, you will select the link under 'Forgot Password' and your password will be emailed to you
- If you have changed email addresses since you created your account, please contact the Profile Support Team for assistance.
- Duplicate Account
- If your username (email address) has changed, and you have created a new profile under your new email address, or if you forgot you had an Oracle Web Account and you created a new one, you now have two Oracle Web Accounts which will need to be manually merged.
- Contact the Profile Support Team for assistance with merging these accounts.
- If you have updated your username(email address), you will need to submit an SR to Oracle Certification Support to have your CertView account updated with your new details, you should do that now.
- If you need further support with your Oracle Web Account, you can find more information on the Oracle.com Account Help Page.
- If you leave your current company of employment and your email address (which is typically the username of your Oracle Web Account) changes, you can update your username in your Oracle profile.
- You will also need to contact Oracle Certification Support to have your CertView account updated with your new details. The first time you login to CertView after making this update, you will need to authenticate your account again with your new details.
- It is best to never create a new Oracle Web Account. You should always update your existing Oracle Web Account. If you have any questions, you can contact Oracle Certification Support.
4. What is a Pearson VUE web account?
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A Pearson VUE web account is your profile at Pearson VUE. Creating a Pearson VUE web account gives you an Oracle Testing ID, which is your unique identifier in the Oracle Certification Database. This ID allows you to register for exams at Pearson VUE.
5. How will I know when my exam results are available on CertView?
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After completing your exam, you will receive an email alert from Oracle indicating that your exam results are available at certview.oracle.com.
6. When will my exam results be available on CertView
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You will receive an email alert from Oracle when your results are available. We estimate that you’ll be able to log into CertView and view your new exam results within 30 minutes after completing the exam. Oracle will email you using the email address on record in your Pearson VUE profile.
7. How do I access my exam results and print my score report?
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If your new exam results are available, log into CertView and select the menu option, See My New Exam Results Now to access your exam results. Select the menu option Print my New Exam Results Now to print your score report.
8. How do I access historical exam results?
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You can view historical exam results at certview.oracle.com under the Certification Status>Exam History. Historical exam results will be included here for all Oracle Certification exams take through Prometric or Pearson VUE. However, some exam results for exams taken with companies acquired by Oracle before the acquisition date will not be available in CertView. All prior certifications will be included.
9. My exam or exams show up in CertView but my certification does not. What should I do?
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It may take up to 48 hours for your certification to be processed and show up in your Certification History. If you have waited 48 hours and the certification is still not showing up, you can visit our Help Center.
10. Why do I have to access CertView for my exam results?
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There are several reasons for this process change. One of the main reasons is to have Oracle be the “source of truth” for all things related to your certification. All certification details will now reside under one login. Finally, these improvements also streamline the CertView Authentication process.
11. Can I get my exam results from the Pearson VUE testing center or the Pearson VUE 800#?
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No, Pearson VUE and Pearson VUE testing centers are no longer authorized to provide this information.
12. Why can't I access my exam results from the Pearson VUE Testing Center anymore?
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The Oracle Certification Program has consolidated access to all candidate certification data, including exam score results from the Oracle Certification Program portal, CertView. You can log onto CertView to view your results. Exam results will not be presented at the time of testing.
13. Can I call or contact Oracle and get my exam results?
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No, exam results are not accessible by phone.
14. What do I do if I don't get an email from Oracle alerting me when my exam results are available?
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You can sign into your CertView account directly and view your results within 30 minutes of completing the exam.
15. If I think my exam results are incorrect on CertView, what do I do?
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If you think your exam results are incorrect, you will need to provide specific feedback on which items you believe were incorrect in your exam. You can contact Oracle Certification Support. You’ll need to provide detailed information about which items you feel were incorrect on the exam, and ask to have those items reviewed. We typically do not manually review the results of an entire exam without a very compelling reason. Pearson VUE delivers hundreds of exams each week for us. If there were scoring issues with a particular exam that required a manual rescore, the issue would be widespread.
16. Who should I contact if my results are not updated in CertView after I receive the alert email from Oracle?
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17. What should I do if I do not receive an email and my exam results are not in CertView?
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The first thing you should do is check your Pearson VUE account to ensure all of your personal information is correct. Next, ensure that you have no more than one Oracle Testing ID. This is the most common issue with exam and certification information “missing” from CertView – candidates have multiple Oracle Testing IDs. If you have multiple testing IDs, please contact Pearson VUE to have the IDs merged at pearsonvue.com/oracle/idmerge. For other related issues, please contact Oracle Certification Support.
18. Who do I contact if I have questions about CertView?
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19. How do I change the email address Oracle used to contact me about my results?
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f you need to update any of your personal information in CertView, please update the information in your Pearson VUE profile at pearsonvue.com/oracle.
20. Are you changing how you score the exams?
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No, our scoring methodology is not changing. The only change is where you access your exam results.
21. Are my exam results confidential?
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Absolutely. Oracle does not release exam results to anyone other than the person taking the exam.
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