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Oracle University Learning Credits

Oracle University 100% Student Satisfaction

Feel Confident about Your Investment with Our 100% Satisfaction Guarantee

Make a Risk-Free Investment in Training when attending a Public Class

Not satisfied with your learning exprience? Whatever the reason for your dissatisfaction,Oracle University will offer you a retake of the same titled training at no cost.

In order to be eligible for the no cost retake students must meet the followig conditions

Instructor Public Training

Student must complete the Customer Satisfaction Form and submit to Oracle University Customer Satisfaction within 30 days of completion of the training.

  • Only 1% of our students requested a re-take of their class.
  • In our evaluation surveys, more than 99% of students who completed our courses gave Oracle University training their highest recommendation.
  • 99% would recommend Oralce University traning to others.

Once the request for retake is approved, Oracle University will then permit the student to retake the same version of the same-titled class (or at the student's options, the equivalent class provided in the Live Virtual format, if available ) once more for free within 6 months, If the training is not available during such 6 months period, as soon as the class is available thereafter.

** For the full conditions of Oracle Univerisity's 100% Student Satisfaction program please review them in Oracle University's Terms and Conditions

Feel Confident about Your Investment with Our 100% Satisfaction Guarantee.

OU Cares

  • Private Event

  • Training On Demand

  • Self Study Courses



Oracle University cares about your customer experience. While only Public Classroom and Public Live Virtual training formats fall under the terms and conditions of Oracle University’s 100% student satisfaction policy Oracle University’s Customer Satisfaction reviews all submissions. In the unlikely event you experienced a problem with a Digital Training registration/subscription, Self Study course or Private Event or have other concerns, please complete the Customer Satisfaction Form. The issues will then be reviewed in order to address the concerns to continue to provide the high level of training expected from Oracle University.