Oracle University Frequently Asked Questions

To register for a class, you can either call your Oracle University sales representative or enter your order online.

Absolutely. Feel free to contact your Oracle University sales representative who will be more than happy to work with you to meet your training needs.

You can find scheduling and pricing information on our website at education.oracle.com, or you can call your Oracle University sales representative for assistance.

The class location and start time is indicated in your Enrollment Confirmation e-mail letter. More information can be found on the Training Locations page.

Any changes to your class registration will be communicated to you via e-mail and/or phone. Details regarding your class can be found on your Enrollment Confirmation Letter. Unless you received a Class Cancellation Letter, please plan to attend your class as scheduled. If you have any questions or concerns, please feel free to contact your

No. A secure method of payment is required at the time of registering for a class.

In order to become Oracle Certified, you will need to complete any training requirements, pass the required exam(s), and complete the Course Submission Form. You can find more information on becoming Oracle Certified on the Getting Started page of the Oracle Certification Site.

The testing center will send your exam results to the Oracle Certification Program. All results are processed once a week. Once all the certification requirements within the track you are pursuing have been complete, including completion and approval of the Course Submission Form, you should receive your certification success kit within 4-6 weeks. The Success Kit will include a personalized certificate as well as instructions on how to obtain your Oracle Certification logo.

Approximately 7-10 days after you have completed all certification requirements (including completion of the Course Submission Form for tracks that require training), your certification record should show in the candidate self-service tool, CertView. You can login to CertView using your Oracle Single Sign On (you will be able to create a single sign on from the CertView link if you do not already have one) and see if your kit has been mailed. Once your certification shows up in CertView, you will be able to access your logos through the tool.

If you do not receive your Oracle certification success kit 4-6 weeks and it appears that it has been mailed in CertView, please send an email to ocp-fulfillment_ww@oracle.com and provide your name, Oracle Certification Program credential earned, Oracle Testing ID number, current mailing address, and daytime phone number.

Please refer to our FAQs and Technical Support page for assistance.

Please refer to the OU Legal Terms and Conditions for our class cancellation/rescheduling policy.